Customer Service Pro: Growth & Leadership Path

State Farm; Bedford (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm is seeking a Customer Service Representative – State Farm Agent Team Member to deliver exceptional customer experiences and support the growth of a local insurance agency. You will engage with community members, resolve inquiries, and collaborate with agency teammates to anticipate needs.

You will resolve inquiries, coordinate with team members, and work toward internal growth opportunities in a performance-driven environment.

Qualifications

• Strong communication and interpersonal abilities.
• Attention to detail and multitasking capabilities.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

State Farm is seeking a Customer Service Representative – State Farm Agent Team Member to deliver exceptional customer experiences and support the growth of a local insurance agency. You will engage with community members, resolve inquiries, and collaborate with agency teammates to anticipate needs.

You will resolve inquiries, coordinate with team members, and work toward internal growth opportunities in a performance-driven environment.