Customer Care & Retention Specialist — Growth Path

Jordanradel; Eagan (MN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

401(k)

Health insurance

Job summary

Jordanradel is looking for a Customer Relations Representative for their State Farm Agent Team. In this role, you will create exceptional customer experiences and enhance your career while resolving inquiries and coordinating with team members.

The ideal candidate will possess strong communication skills and a desire to help others. This position offers training, health insurance, and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Calm under pressure

Job description

Jordanradel is looking for a Customer Relations Representative for their State Farm Agent Team. In this role, you will create exceptional customer experiences and enhance your career while resolving inquiries and coordinating with team members.

The ideal candidate will possess strong communication skills and a desire to help others. This position offers training, health insurance, and opportunities for advancement.