Customer Relations Specialist - Flexible Schedule & Growth

Talentify; Borger (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Team member role focuses on delivering exceptional customer experiences. You will handle inquiries, resolve issues, and support growth for the agency while collaborating with other team members to anticipate community needs.

The position emphasizes customer service, attention to detail, and a proactive approach to helping clients through insurance solutions and service requests.

Qualifications

• Clear communication and strong problem-solving abilities.
• Experience in customer service is preferred.
• Ability to stay calm and focused in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Stress management

Job description

State Farm Agent Team member role focuses on delivering exceptional customer experiences. You will handle inquiries, resolve issues, and support growth for the agency while collaborating with other team members to anticipate community needs.

The position emphasizes customer service, attention to detail, and a proactive approach to helping clients through insurance solutions and service requests.