Customer Relations Specialist - Flexible Schedule & Growth

Steve Sipes - State Farm Agent; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

Job summary

Steve Sipes - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the agency’s growth. You will handle inquiries, coordinate with teammates, and help meet community needs with a customer-first approach.

The role emphasizes accuracy, empathy, and proactive service as part of a team that values collaboration, development, and consistent performance.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem solving

Customer service experience

Stress management

Job description

Steve Sipes - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the agency’s growth. You will handle inquiries, coordinate with teammates, and help meet community needs with a customer-first approach.

The role emphasizes accuracy, empathy, and proactive service as part of a team that values collaboration, development, and consistent performance.