Customer Experience Specialist - Flexible Schedule & Growth

State Farm; David City (NE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Steve Hicks - State Farm Agent in Nebraska seeks a Customer Service Representative to deliver exceptional service, resolve inquiries, and support a growing insurance practice. You will engage with community members, manage inquiries, and assist teammates to maintain high service standards.

The role emphasizes relationship building, accuracy, and teamwork within a small agency focused on helping clients plan their futures. Training and advancement are available.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Detail-oriented

Customer service experience preferred

Job description

Steve Hicks - State Farm Agent in Nebraska seeks a Customer Service Representative to deliver exceptional service, resolve inquiries, and support a growing insurance practice. You will engage with community members, manage inquiries, and assist teammates to maintain high service standards.

The role emphasizes relationship building, accuracy, and teamwork within a small agency focused on helping clients plan their futures. Training and advancement are available.