Customer Relations Specialist: Flexible Schedule, Commission

KEVIN LUONG - State Farm Agent; Houston (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

Salary Plus Commission

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

KEVIN LUONG - State Farm Agent is seeking a Customer Relations Representative to generate exceptional client experiences and support agency growth. The role involves managing inquiries, resolving issues, and collaborating with team members to meet community needs.

Ideal candidates will possess strong communication and problem-solving skills, as well as a preference for customer service experience. A calm demeanor in high-stress situations is essential for success in this position.

Qualifications

• Strong communication and problem-solving skills required.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Calm under pressure

Job description

KEVIN LUONG - State Farm Agent is seeking a Customer Relations Representative to generate exceptional client experiences and support agency growth. The role involves managing inquiries, resolving issues, and collaborating with team members to meet community needs.

Ideal candidates will possess strong communication and problem-solving skills, as well as a preference for customer service experience. A calm demeanor in high-stress situations is essential for success in this position.