Customer Experience Advocate | Flexible Schedule & Growth

Kevin Vote - State Farm Agent; Coon Rapids (MN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Kevin Vote - State Farm Agent is looking for a Customer Relations Representative to enhance their customer experience within the agency. You will be responsible for resolving inquiries, assisting with retention strategies, and coordinating with other team members to ensure customer satisfaction.

Ideal candidates will possess strong communication skills and thrive in a customer service environment. The role offers opportunities for internal growth and a competitive salary, with comprehensive benefits and a flexible schedule.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Calmness in high-stress situations is crucial.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Kevin Vote - State Farm Agent is looking for a Customer Relations Representative to enhance their customer experience within the agency. You will be responsible for resolving inquiries, assisting with retention strategies, and coordinating with other team members to ensure customer satisfaction.

Ideal candidates will possess strong communication skills and thrive in a customer service environment. The role offers opportunities for internal growth and a competitive salary, with comprehensive benefits and a flexible schedule.