Customer Care Specialist - Flexible Schedule & Growth

Kevin Wingenbach - State Farm Agent; St. Louis (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Kevin Wingenbach - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service, resolve inquiries, and support a growing insurance agency. You will maintain customer records, coordinate with team members, and contribute to customer retention while thriving in a fast-paced, customer-focused environment.

This position emphasizes empathy, problem-solving, and clear communication to ensure every interaction reflects the agency's standards and strengthens community

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Job description

Kevin Wingenbach - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service, resolve inquiries, and support a growing insurance agency. You will maintain customer records, coordinate with team members, and contribute to customer retention while thriving in a fast-paced, customer-focused environment.

This position emphasizes empathy, problem-solving, and clear communication to ensure every interaction reflects the agency's standards and strengthens community