Customer Relations Specialist - Flexible Schedule & Growth

Kim Benton; Millsboro (DE); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Kim Benton - State Farm Agent is seeking a Customer Relations Representative to enhance customer experiences and resolve inquiries. The ideal candidate will demonstrate strong communication skills and a commitment to helping the community.

This role offers opportunities for growth within the agency and requires collaboration with team members to ensure customer satisfaction. Responsibilities include managing inquiries and maintaining records.

Qualifications

• Strong communication and problem-solving abilities.
• Experience in customer service is preferred.
• Must remain calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Ability to handle stress

Job description

Kim Benton - State Farm Agent is seeking a Customer Relations Representative to enhance customer experiences and resolve inquiries. The ideal candidate will demonstrate strong communication skills and a commitment to helping the community.

This role offers opportunities for growth within the agency and requires collaboration with team members to ensure customer satisfaction. Responsibilities include managing inquiries and maintaining records.