Customer Relations Specialist — Flexible Schedule & Advancement

Jeff Noviello - State Farm Agent; Tustin (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Jeff Noviello - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of a local State Farm agency. You will rely on attention to detail, strong customer service, and a proactive mindset to resolve inquiries, coordinate with the agency team, and anticipate community needs.

This role offers a simple IRA, license reimbursement, performance-based bonus, competitive salary, flexible schedule, and opportunities for

Qualifications

• Strong communication and problem-solving abilities.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving

Customer service experience

Job description

Jeff Noviello - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of a local State Farm agency. You will rely on attention to detail, strong customer service, and a proactive mindset to resolve inquiries, coordinate with the agency team, and anticipate community needs.

This role offers a simple IRA, license reimbursement, performance-based bonus, competitive salary, flexible schedule, and opportunities for