Insurance Customer Service Advocate - Flexible Schedule

Jeff Noviello - State Farm Agent; Tustin (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jeff Noviello - State Farm Agent is seeking a Customer Service Representative to join the team in California. You will deliver outstanding customer experiences, handle policy inquiries, update records, and support policyholders with service requests to drive agency growth.

This role emphasizes strong communication, attention to detail, and teamwork with the agency staff. Performance-based bonuses and a supportive development path are highlighted in the benefits.

Qualifications

• Strong communication and interpersonal skills.
• Detail oriented and able to multitask in a fast-paced environment.
• Prior customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Jeff Noviello - State Farm Agent is seeking a Customer Service Representative to join the team in California. You will deliver outstanding customer experiences, handle policy inquiries, update records, and support policyholders with service requests to drive agency growth.

This role emphasizes strong communication, attention to detail, and teamwork with the agency staff. Performance-based bonuses and a supportive development path are highlighted in the benefits.