Customer Relations Specialist - Flexible Schedule & Growth

Jeff Landstrom - State Farm Agent; Oregon City (OR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Join Jeff Landstrom - State Farm Agent as a Customer Relations Representative to provide exceptional customer experiences and support the growth of the agency. This role emphasizes effective communication, problem-solving, and customer retention strategies.

The ideal candidate will thrive in a team environment and have a passion for helping customers. You will manage inquiries, maintain records, and work towards enhancing customer satisfaction while enjoying opportunities for advancement.

Qualifications

• Strong communication skills to effectively engage with customers.
• Experience in providing exceptional customer service.
• Proven ability to resolve issues calmly under pressure.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Join Jeff Landstrom - State Farm Agent as a Customer Relations Representative to provide exceptional customer experiences and support the growth of the agency. This role emphasizes effective communication, problem-solving, and customer retention strategies.

The ideal candidate will thrive in a team environment and have a passion for helping customers. You will manage inquiries, maintain records, and work towards enhancing customer satisfaction while enjoying opportunities for advancement.