Customer Relations Specialist - Flexible Schedule & Growth

Jeff Kolp - State Farm Agent; Indianapolis (IN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Life insurance

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Job summary

Jeff Kolp - State Farm Agent seeks a Customer Relations Representative to create exceptional customer experiences in Indianapolis. You will support agency growth by resolving inquiries and anticipating community needs.

Ideal candidates will possess strong communication, problem-solving skills, and a background in customer service. The agency offers a supportive and growth-oriented work culture, with competitive benefits such as health insurance and flexible scheduling.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Ability to maintain composure in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Calm under stress

Job description

Jeff Kolp - State Farm Agent seeks a Customer Relations Representative to create exceptional customer experiences in Indianapolis. You will support agency growth by resolving inquiries and anticipating community needs.

Ideal candidates will possess strong communication, problem-solving skills, and a background in customer service. The agency offers a supportive and growth-oriented work culture, with competitive benefits such as health insurance and flexible scheduling.