Customer Relations Representative - State Farm Agent Team Member

Jeff Noviello - State Farm Agent; Tustin (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Jeff Noviello - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of a local State Farm agency. You will rely on attention to detail, strong customer service, and a proactive mindset to resolve inquiries, coordinate with the agency team, and anticipate community needs.

This role offers a simple IRA, license reimbursement, performance-based bonus, competitive salary, flexible schedule, and opportunities for

Qualifications

• Strong communication and problem-solving abilities.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving

Customer service experience

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

As a Customer Relations Representative - State Farm Agent Team Member with Jeff Noviello - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.