Customer Relations & Retention Specialist | Growth Path

Calldantoday; Buffalo (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Calldantoday is seeking a Customer Relations Representative - State Farm Agent Team Member in Buffalo, NY. This full-time role focuses on generating exceptional customer experiences and enhancing career opportunities while supporting a successful insurance agency.

The ideal candidate will demonstrate excellent communication skills, resolve customer inquiries, and anticipate community needs. Join us for a rewarding position with competitive salary, bonus potential, and opportunities for advancement.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Must obtain insurance licensing before start date.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Customer service skills

Communication skills

Problem-solving skills

Job description

Calldantoday is seeking a Customer Relations Representative - State Farm Agent Team Member in Buffalo, NY. This full-time role focuses on generating exceptional customer experiences and enhancing career opportunities while supporting a successful insurance agency.

The ideal candidate will demonstrate excellent communication skills, resolve customer inquiries, and anticipate community needs. Join us for a rewarding position with competitive salary, bonus potential, and opportunities for advancement.