Customer Relations Specialist — Flexible Schedule & Growth Path

Andrewcambria; Town of Cicero (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Paid time off

Signing bonus

Vision insurance

Dental insurance

Flexible schedule

Training & development

Job summary

A local insurance agency in Cicero, NY is seeking a Customer Relations Representative - State Farm Agent Team Member. In this full-time role, you will manage customer inquiries, update records, and drive customer retention strategies. The ideal candidate has strong communication skills and experience in customer service. Compensation ranges from $55,000 to $75,000 annually. This position offers competitive benefits, including health insurance and opportunities for advancement.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem‑solving skills

Experience in customer service preferred

Ability to handle high‑stress situations calmly

Job description

A local insurance agency in Cicero, NY is seeking a Customer Relations Representative - State Farm Agent Team Member. In this full-time role, you will manage customer inquiries, update records, and drive customer retention strategies. The ideal candidate has strong communication skills and experience in customer service. Compensation ranges from $55,000 to $75,000 annually. This position offers competitive benefits, including health insurance and opportunities for advancement.