Customer Relations Representative - State Farm Agent Team Member

Peggy Karolak - State Farm Agent; Amherst (OH); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Free food & snacks

Paid time off

401(k) matching

Bonus based on performance

Signing bonus

Training & development

Wellness resources

Job summary

Peggy Karolak - State Farm Agent in Amherst is looking for energetic, customer-focused professionals to join their team. This role emphasizes building relationships within the community and offers unlimited growth potential.

The ideal candidate should possess strong communication and problem-solving skills, with a preference for those with customer service experience. Responsibilities include managing inquiries, maintaining client records, and assisting with retention strategies.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Reach out to prospects for potential sales opportunities.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Job description

Benefits

• Company parties
• Competitive salary
• Free food & snacks
• Paid time off
• 401(k) matching
• Bonus based on performance
• Signing bonus
• Training & development
• Wellness resources

Role Description

Are you passionate about helping people, building relationships, and making a difference in your community? The Peggy Karolak State Farm Agency in Amherst is hiring, and we are looking for energetic, customer focused professionals This is a career you probably never considered, a career where the agent team member has an opportunity to build a rewarding career with unlimited growth potential, performance-based and helping families protect what matters most.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Reach out to prospects for potential sales opportunities.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle situations calmly.