Customer Relations & Growth Specialist — Flexible Schedule

Ken Jones - State Farm Insurance Agent; Ridgeland (MS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

Salary Plus Commission

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency based in Ridgeland, MS, is seeking a Customer Relations Representative. This full-time role involves managing customer inquiries and enhancing the customer experience. Candidates should possess strong communication and problem-solving skills, with an emphasis on customer service. The position offers competitive compensation, flexible scheduling, and opportunities for career advancement.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Stress management

Job description

A local insurance agency based in Ridgeland, MS, is seeking a Customer Relations Representative. This full-time role involves managing customer inquiries and enhancing the customer experience. Candidates should possess strong communication and problem-solving skills, with an emphasis on customer service. The position offers competitive compensation, flexible scheduling, and opportunities for career advancement.