Customer Relations Pro — Flexible Schedule + Benefits

Jgrayinsurance; Louisville (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

An insurance agency in Louisville, KY is seeking a Customer Relations Representative to provide exceptional customer experiences and support the agency's growth. Responsibilities include managing inquiries, maintaining records, and assisting with retention strategies. Ideal candidates will have strong communication skills and experience in customer service. The role offers a salary range of $40,000 to $60,000 and opportunities for internal growth.

Qualifications

• Experience in customer service is preferred.
• Strong communication and problem-solving skills are essential.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

An insurance agency in Louisville, KY is seeking a Customer Relations Representative to provide exceptional customer experiences and support the agency's growth. Responsibilities include managing inquiries, maintaining records, and assisting with retention strategies. Ideal candidates will have strong communication skills and experience in customer service. The role offers a salary range of $40,000 to $60,000 and opportunities for internal growth.