Customer Relations & Retention Specialist

Cyndi Davidson - State Farm Agent; Liberty (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Cyndi Davidson - State Farm Agent in Liberty, Missouri, is seeking a Customer Relations Representative. In this role, you will provide exceptional customer experiences, manage inquiries, and support agency growth. Ideal candidates will have strong communication skills and a customer-focused mindset.

The position includes internal growth opportunities for motivated individuals, emphasizing customer service and teamwork. Join us in enhancing community connections through dedicated support and efficient conflict resolution.

Qualifications

• Excellent communication and problem-solving skills.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Cyndi Davidson - State Farm Agent in Liberty, Missouri, is seeking a Customer Relations Representative. In this role, you will provide exceptional customer experiences, manage inquiries, and support agency growth. Ideal candidates will have strong communication skills and a customer-focused mindset.

The position includes internal growth opportunities for motivated individuals, emphasizing customer service and teamwork. Join us in enhancing community connections through dedicated support and efficient conflict resolution.