Customer Experience & Retention Specialist - Flexible

Travis Slaydon - State Farm Agent; San Antonio (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Travis Slaydon - State Farm Agent seeks a Customer Relations Representative to ensure exceptional customer experiences and support agency growth. Your role involves resolving inquiries, collaborating with team members, and supporting community needs.

If you have strong communication skills, a customer-focused mindset, and enjoy problem-solving, we would love to connect with you! This position offers opportunities for internal advancement and a flexible schedule.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Job description

Travis Slaydon - State Farm Agent seeks a Customer Relations Representative to ensure exceptional customer experiences and support agency growth. Your role involves resolving inquiries, collaborating with team members, and supporting community needs.

If you have strong communication skills, a customer-focused mindset, and enjoy problem-solving, we would love to connect with you! This position offers opportunities for internal advancement and a flexible schedule.