Customer Care & Retention Specialist

Marcussykora; Osage Beach (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Marcussykora in Osage Beach, Missouri is seeking a Customer Relations Representative for their State Farm Agent team. This role focuses on generating exceptional customer experiences while managing inquiries and coordinating with team members.

Ideal candidates have strong communication skills and experience in customer service. This position offers a competitive salary, flexible schedule, and opportunities for career advancement, along with various benefits like a 401(k) and paid time off.

Qualifications

• Excellent communication and problem-solving skills.
• Experience in customer service is preferred.
• Ability to remain calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations

Job description

Marcussykora in Osage Beach, Missouri is seeking a Customer Relations Representative for their State Farm Agent team. This role focuses on generating exceptional customer experiences while managing inquiries and coordinating with team members.

Ideal candidates have strong communication skills and experience in customer service. This position offers a competitive salary, flexible schedule, and opportunities for career advancement, along with various benefits like a 401(k) and paid time off.