Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Town of Carmel (NY); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Carmel, NY seeks a Customer Relations Representative to provide exceptional service and manage customer inquiries. This entry-level role offers opportunities for career advancement and includes a supportive office environment. Ideal candidates possess strong communication and problem-solving skills, with a preference for prior customer service experience. Compensation ranges from $50,000 to $65,000 annually, alongside various benefits including health insurance and flexible scheduling.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Job description

Customer Relations Representative - State Farm Agent Team Member

Join to apply for the Customer Relations Representative - State Farm Agent Team Member role at State Farm Agent.

With 38 years of experience and a second-generation State Farm legacy, our agency is proud to be a well-established presence in the community. We have a team of five and work in a modern, professional office that still feels like family.

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with John Grana - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $50,000.00 - $65,000.00 per year

Ready to Launch Your Career?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and has fun while we are doing it! Our well-trained team uses state-of-the-art technology to achieve outstanding results.

About Our Agency

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and College Planning. Our office is located in Carmel, NY. I have been a State Farm agent since 1993. Before becoming a State Farm Agent, I was previously employed as a State Farm Employee. Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Silver Scroll.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority Level

Entry level

Employment type

Full-time

Job function

Other

Industries

Insurance