Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Cincinnati (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Paid time off

Salary plus commission/bonus

Flexible hours

Growth potential

Job summary

A leading insurance agency in Cincinnati is looking for a Customer Relations Representative to establish strong relationships with customers. The ideal candidate will possess excellent communication skills and a customer-focused approach. Responsibilities include providing timely customer service and maintaining a high work ethic. Applicants must be self-motivated and detail-oriented. Opportunities for growth and advancement are available, along with benefits such as a 401(k) and paid time off.

Qualifications

• Excellent interpersonal skills are essential for customer engagement.
• Excellent communication skills, both written and verbal, are required.
• Self-motivated individuals will thrive in this environment.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and accurate customer service.
• Maintain a strong work ethic focused on success.

Skills

Excellent interpersonal skills

Excellent communication skills – written, verbal, and listening

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Able to learn computer functions

Ability to work in a team environment

Ability to multi-task

Ability to effectively relate to a customer

Job description

Customer Relations Representative – State Farm Agent Team Member

Join the State Farm Agent team as a Customer Relations Representative!

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If so, this role may be the career for you. State Farm agents market only State Farm insurance and financial service products.

Benefits

• 401(k)
• 401(k) matching
• Paid time off

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Perks

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Valuable experience
• Growth potential / opportunity for advancement within the agency

Requirements

<>Excellent interpersonal skills
• Excellent communication skills – written verbal, and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

Note: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees, and their employees are not employees of State Farm.