Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Missouri; On-site; USD 38,572 - 41,328; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonuses

Competitive salary

Flexible schedule

Opportunities for advancement

Paid time off

Training & development

Job summary

An established insurance agency in Missouri is seeking a Customer Relations Representative to enhance customer experiences and manage inquiries. The ideal candidate will have strong communication and problem-solving skills, with a preference for customer service experience. This entry-level, full-time position offers competitive pay and various benefits, including a flexible schedule and opportunities for advancement.

Qualifications

• Preferably experience in customer service.
• Strong communication and problem-solving skills.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Customer Relations Representative - State Farm Agent Team Member

Join to apply for the Customer Relations Representative - State Farm Agent Team Member role at State Farm Agent.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Brandy Wiederholt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $28.00 - $30.00 per hour

Looking for the skills and confidence to run a business in the future?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. If you are self‑motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Other

Industries

• Insurance