Customer Relations Representative - State Farm Agent Team Member

Jack Nadelhoffer - State Farm Agent; Oregon (WI); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Base Salary + Commission/Bonuses

Licensing Fee Reimbursement

Training & Development Opportunities

Vacation Time, Sick Time & Flex Time

Simple IRA Matching

Life Insurance

Health & Dental Insurance

Job summary

Jack Nadelhoffer - State Farm Agent is seeking an organized administrative specialist for a full-time position. You will provide essential support to insurance agents, manage customer relationships, and ensure top-notch service delivery. This role offers opportunities for professional growth and is suitable for individuals who thrive in fast-paced environments.

The position includes benefits such as a base salary, uncapped commissions, and flexible work-from-home options once training is completed. Candidates should have excellent communication skills and a Bachelor's degree or equivalent work experience.

Qualifications

• Ability to obtain Property and Casualty License and/or Life/Health License.
• Experience in administrative assistance and office administration tasks.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.
• Efficiently meet customer needs while promoting business development.

Skills

Excellent communication skills

Customer service skills

Attention to detail

Proficiency in Microsoft Office Suite

Bilingual English/Spanish

Education

Bachelor's degree or equivalent work experience

Job description

Benefits:

• Base Salary + Commission/Bonuses
• Licensing Fee Reimbursement
• Training & Development Opportunities
• Vacation Time, Sick Time & Flex Time
• Simple IRA Matching
• Life Insurance
• Health & Dental Insurance

Role Description:

Jack Nadelhoffer State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. This is a full‑time position with the possibility of some remote work once all training and licensing requirements have been met. As with our agency, your attention to detail, dedication to client relations, and sales‑mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast‑paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications:

• Bachelor's degree or equivalent work experience in a related field
• Ability to obtain Property and Casualty License and/or Life/Health License
• Experience in administrative assistance and office administration tasks
• Excellent communication and customer service skills with a high attention to detail
• Proficiency in Microsoft Office Suite
• Interested in marketing products and services based on customer needs
• Bilingual English/Spanish preferred

Compensation:

• Base salary with the potential to earn uncapped commission

Flexible work from home options available.