Customer Service Representative - State Farm Agent Team Member

Jabin Niles - State Farm Agent; Port Charlotte (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Simple IRA

Growth potential

Job summary

Jabin Niles - State Farm Agent in Port Charlotte, Florida is looking for a Customer Service Representative. You will support our insurance agents by providing exceptional customer service, establishing client relationships, and assisting with inquiries regarding insurance policies.

The ideal candidate is dedicated to customer relations, possesses strong communication skills, and is interested in marketing products to meet customer needs. This position offers growth potential and promotional opportunities within our agency.

Qualifications

• Must establish customer relationships and follow up as needed.
• Ability to provide prompt and accurate customer service.
• Capable of educating customers about insurance options.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide accurate and friendly customer service for inquiries.
• Use a needs-based review process to educate customers.

Skills

Customer service dedication

Effective communication

Sales-mindedness

Education

Property and Casualty License

Job description

Benefits

• 401(k) matching
• Paid time off

Role Description

Jabin Niles State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Representative with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service
• Able to obtain Property and Casualty License
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs

Benefits

• Hourly plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Simple IRA
• Growth potential/Opportunity for advancement within my office