Customer Relations Representative - State Farm Agent Team Member

Insurancequotesmn

Oakdale, Northern (MN, KY)

Hybrid

USD 38,000 - 74,000

Full time

40 hours ago

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Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Parental leave

Vision insurance

Job summary

Matt Jonza - State Farm invites you to join our award-winning agency as a Customer Relations Representative. This full-time, fully remote role focuses on delivering exceptional service, building relationships, and guiding clients through insurance options.

You will develop skills, obtain required Property & Casualty and Life & Health licenses, and grow with a supportive team serving US clients. Compensation includes a base salary plus commissions and a solid benefits package.

Qualifications

Must be able to obtain Property & Casualty and Life & Health Licenses.
Excellent Communication Skills – Written, Verbal, and Auditory.
Able to relate to customers with a positive attitude and energy.
Dedicated to delivering exceptional customer service.

Responsibilities

Establish customer relationships and follow up with customers as needed.
Provide outstanding customer service by addressing client inquiries and ensuring satisfaction.
Educate clients about insurance options using a needs-based approach.

Skills

Customer service

Communication

Relationship building

Goal oriented

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Fully Remote - US

401(k)
401(k) matching
Bonus based on performance
Health insurance
Paid time off
Parental leave
Vision insurance

Are you looking to make a positive impact in people’s lives? Seek no further!

Join our award-winning team at Matt Jonza - State Farm, where we are dedicated to providing exceptional service to our clients. As a top-performing agency, we pride ourselves on creating a positive and fun work environment that values every team member's contributions. If you are passionate about helping people, detail-oriented, and driven to make a difference, we want you on our team!

Requirements If you are energetic, goal-oriented, and customer experience minded, we are excited to harness your talents in this rewarding opportunity to build your career. You're enthusiastic to develop your skills and eager to share the value insurance and financial products play in helping people manage the risks of everyday life and realize their dreams.

Must be able to obtain Property & Casualty and Life & Health Licenses
Excellent Communication Skills – Written, Verbal, and Auditory
Possess a positive attitude and a fun, outgoing personality that thrives in a people-centric environment
Dedicated to exceptional customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs

Responsibilities We encourage each team member to bring their authentic skills and insights to work each day helping our customers.

Establish customer relationships and follow up with customers as needed
Provide outstanding customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction
Use a customer-focused, needs-based review process to educate customers about insurance options
Collaborate with team members to achieve agency goals and uphold our commitment to excellence

What do we offer? We offer a variety of benefits to support our team, including