Customer Service Representative - State Farm Agent Team Member

Danielle Kerckhove - State Farm Agent; Town of Florida (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Flexible hours

Growth potential

Job summary

Danielle Kerckhove - State Farm Agent in Palm Beach Gardens, FL is hiring a Customer Service Representative who values people and enjoys helping clients. As an Agent Team Member, you will handle inquiries, educate customers about insurance options, and support the agency's growth.

You will build relationships, qualify leads, schedule appointments, and work with the team to deliver excellent service. The role offers a stable environment, flexible hours, vacation and personal/sick days, with

Qualifications

• Excellent communication skills—written and verbal.
• People-oriented and customer-focused.
• Detail oriented with strong follow-through.
• Proactive in solving problems and learning new tools.
• Able to work well in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use needs-based reviews to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market products and services.

Skills

Excellent communication

People oriented

Detail oriented

Proactive problem solving

Team oriented

Learn computer functions

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time • Palm Beach Gardens - FL

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

Compensation: $40,000.00 - $50,000.00 per year

We’re Hiring!

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Danielle Kerckhove - State Farm Agent may be the right fit for you! If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Danielle Kerckhove - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Palm Beach Gardens, Florida.
• Our office is open M-Th 9am-5:30pm Fri 9am-5pm.
• I have been a State Farm agent since 2019.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• We currently have 5 team members at our agency.

Our employment process requires an in-depth background investigation verifying clear criminal history.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.