Customer Relations Representative - State Farm Agent Team Member

Michele Belizaire - State Farm Agent; Miami (FL); On-site; USD 31,000 - 50,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Growth potential within the agency

Job summary

Michele Belizaire - State Farm Agent in Miami, FL, is seeking a Customer Relations Representative to join their team. This role offers the chance to establish strong customer relationships and provide excellent service while educating clients about insurance options.

The ideal candidate will have sales experience, strong communication skills, and a commitment to customer service. The position includes a salary plus commission and opportunities for growth within the agency.

Qualifications

• Sales experience, preferably in retail, telemarketing, or direct sales.
• Excellent verbal, written, and listening communication skills.
• Ability to relate effectively to customers and work in a team.

Responsibilities

• Establish and manage customer relationships.
• Provide accurate, prompt, and friendly customer service.
• Educate customers about insurance options through a needs-based review process.

Skills

Sales experience

Excellent communication skills

Customer service dedication

Education

Property and Casualty license

Life and Health license

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.

Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within the agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills—written, verbal, and listening
• Self‑motivated
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

Compensation: $31,000.00 – $50,000.00 per year

Location: Miami, FL. We help customers with insurance and financial services needs, including Home insurance and Life insurance.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.