Customer Relations Pro – Growth Path & 401(k) + PTO

ROSALINDA AGUERO INSURANCE AGENCY INC.; Mesquite (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Growth potential/Opportunity for adv.

Paid time off

Valuable career-building experience

Job summary

Rosalinda Aguero Insurance Agency Inc. in Mesquite, TX is seeking a Customer Relations Representative to deliver exceptional client experiences as a State Farm Agent Team Member.

You will generate the kind of client-focused service that reinforces growth, handling inquiries, coordinating with the team, and supporting the community’s insurance needs. This full-time role emphasizes customer care, proactive problem-solving, and collaboration with office staff.

Qualifications

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Responsibilities

• Establish customer relationships and follow up with customers as needed
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business

Job description

Rosalinda Aguero Insurance Agency Inc. in Mesquite, TX is seeking a Customer Relations Representative to deliver exceptional client experiences as a State Farm Agent Team Member.

You will generate the kind of client-focused service that reinforces growth, handling inquiries, coordinating with the team, and supporting the community’s insurance needs. This full-time role emphasizes customer care, proactive problem-solving, and collaboration with office staff.