Customer Relations Specialist — Growth & Retention

Jennifer Lowder - State Farm Insurance Agent; Edmond (OK); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

Jennifer Lowder - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency. You will handle inquiries, maintain records, and coordinate with team members to anticipate community needs.

This role emphasizes personable, customer-focused service with opportunities for internal growth. Compensation ranges between $40,000 and $55,000 per year and includes benefits such as paid time off and performance-based bonuses.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication

Problem-solving

Customer service

High-stress resilience

Job description

Jennifer Lowder - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency. You will handle inquiries, maintain records, and coordinate with team members to anticipate community needs.

This role emphasizes personable, customer-focused service with opportunities for internal growth. Compensation ranges between $40,000 and $55,000 per year and includes benefits such as paid time off and performance-based bonuses.