Customer Relations & Growth Specialist

Quinton Lemanski - State Farm Agent; Rochester Hills (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Quinton Lemanski - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support agency growth. You will manage enquiries, resolve issues, and maintain customer records while working collaboratively with team members.

If you're a customer-focused and empathetic individual, we would love to connect with you. This position offers opportunities for internal advancement for driven candidates. Join us and help enhance our community support.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred but not mandatory.
• The ability to handle high-stress situations calmly is crucial.

Responsibilities

• Manage customer inquiries and resolve issues effectively.
• Maintain and update customer records as needed.
• Assist with strategies to enhance customer retention.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle stress

Job description

Quinton Lemanski - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support agency growth. You will manage enquiries, resolve issues, and maintain customer records while working collaboratively with team members.

If you're a customer-focused and empathetic individual, we would love to connect with you. This position offers opportunities for internal advancement for driven candidates. Join us and help enhance our community support.