Customer Experience Specialist – Growth & Service

Svoboda Ins and Fin Svcs Inc; Missoula (MT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Training & development

Accident Insurance

Short Term Disability Insurance

Life Insurance

Opportunity for advancement

Job summary

Misti Svoboda - State Farm Agent is looking for a Customer Service Representative to deliver exceptional customer experiences and help grow a local insurance business. You will resolve inquiries, coordinate with the agent team, and meet the needs of community members served by the agency.

The role values attention to detail, strong communication, and the ability to multitask across customer records while providing friendly, reliable service.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Misti Svoboda - State Farm Agent is looking for a Customer Service Representative to deliver exceptional customer experiences and help grow a local insurance business. You will resolve inquiries, coordinate with the agent team, and meet the needs of community members served by the agency.

The role values attention to detail, strong communication, and the ability to multitask across customer records while providing friendly, reliable service.