Customer Relations Associate - Flexible Growth

Agent Hannah; Washington; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Flexible schedule

Training & development

Competitive salary

Job summary

Agent Hannah in Mt. Washington, KY is hiring a Customer Relations Representative to deliver exceptional service and support the growth of a State Farm agency. You will handle customer inquiries, maintain records, and collaborate with team members to ensure satisfaction.

The role emphasizes communication, problem-solving and a calm approach under pressure. Prior customer service experience is preferred, and bilingual Spanish is a plus.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Customer service

Stress management

Job description

Agent Hannah in Mt. Washington, KY is hiring a Customer Relations Representative to deliver exceptional service and support the growth of a State Farm agency. You will handle customer inquiries, maintain records, and collaborate with team members to ensure satisfaction.

The role emphasizes communication, problem-solving and a calm approach under pressure. Prior customer service experience is preferred, and bilingual Spanish is a plus.