Customer Outreach Specialist

Any Hour Services (Orem); Vineyard (UT); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement

Weekly pay with incentives

Company events

Job summary

Any Hour Services (Orem) is seeking a Customer Outreach Specialist who serves as the first contact for clients, handling calls, emails, and live chats, and coordinates with service technicians to deliver seamless service. You will address inquiries, resolve issues, schedule repairs/installations/maintenance, communicate with empathy, and maintain accurate records of interactions.

This role emphasizes clear communication, professional handling of customer concerns, and contributes to overall

Job description

Our Customer Outreach Specialist play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and scheduling timely assistance for repairs, installations, or maintenance. They serve as the initial point of contact for clients, handling calls, emails, and live chats. Our representatives must communicate clearly, demonstrate empathy, and ensure that all customer concerns are handled professionally, while also maintaining accurate records of interactions and coordinating with service technicians to deliver seamless service experiences.Apply for additional details!We offer:Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance401(k) retirement with company matchWeekly pay with incentives and bonusesCompany events & parties for individuals & familiesHoliday pay, vacation pay, & paid time offPaid trainingAnd so much more...