Customer Resolution & Order Management Specialist

Acuity Inc.; New York (NY); A distancia; USD 47.000 - 57.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care

Dental coverage

Vision plans

401K benefits

Commissions/incentive compensation

Descripción de la vacante

Acuity Inc. is seeking a Customer Resolution Specialist to support channel customers with order entry, management, and inquiry handling.

The role involves coordinating with internal teams and ensuring customer requirements are exceeded while maintaining high service standards. Based in the United States, the position emphasizes cross-functional collaboration, timely order activation, and proactive communication to prevent delays.

Formación

• Educational background and relevant experience required.

Responsabilidades

• Order entry and order management processing.
• Handle inquiries and resolve tasks across domains.
• Liaise between internal teams and customers to ensure smooth service.

Descripción del empleo

Acuity Inc. is seeking a Customer Resolution Specialist to support channel customers with order entry, management, and inquiry handling.

The role involves coordinating with internal teams and ensuring customer requirements are exceeded while maintaining high service standards. Based in the United States, the position emphasizes cross-functional collaboration, timely order activation, and proactive communication to prevent delays.