Customer Order Entry Administrator

Hunter Hamilton; Northbrook (IL); On-site; USD 33,000 - 37,000; Full time

Job summary

Hunter Hamilton is seeking a detail-oriented Customer Order Entry Administrator to support the North America Customer Care team in Northbrook, IL.

This temporary, in‑office role (6 months) with potential extension requires accurate order entry in SAP, data maintenance for customers, and support for automation projects via Salesforce.

You will collaborate across teams, monitor the order inbox, and help ensure timely processing to meet customer and business needs.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Experience in customer service, order entry, or admin support.
• Experience with SAP or Salesforce and Microsoft Office.

Responsibilities

• Enter direct and distributor orders into SAP accurately within 24–48 hours.
• Review POs, pricing, and documents for accuracy before entry.
• Create customer master records in SAP and ensure data accuracy.
• Support automation initiatives using Salesforce and SAP.
• Handle credit/debit memos and general admin tasks for accounts.
• Maintain organized records and participate in team meetings.

Skills

Attention to detail

Organizational skills

Time management

Communication skills

Customer service orientation

Team collaboration

Education

High school diploma or equivalent

Associate degree preferred

Tools

SAP

Salesforce

Excel

Outlook

Job description

Temporary (6 Months, with Potential for Extension and Conversion) | Northbrook, IL | ~$24/hr.-$27/hour (some flexibility based on experience)

Monday-Friday, In-Office

Are you detail-oriented, organized, and looking for a role where accuracy and process improvement really matter? A leading specialty chemical manufacturing company is seeking a Customer Order Entry Administrator to support its North America Customer Care team.

What You'll Do

Order Management

• Manually enter direct and distributor customer orders into SAP accurately and within a 24-48-hour turnaround
• Review purchase orders, pricing, and customer documentation for accuracy and completeness prior to order entry
• Monitor the order entry inbox and prioritize work to meet customer and business needs
• Identify order discrepancies and elevate issues when additional support is needed

Customer Master Data Support

• Create new customer master records in SAP to support new customer acquisition and business growth
• Ensure customer setup is accurate, complete, and aligned with company processes

Order Entry Automation Support

• Identify purchase orders suited for order entry automation
• Support increased adoption of automation through Salesforce and SAP
• Assist with data validation, process feedback, and follow-up on automation initiatives
• Quickly identify and resolve automation errors, or elevate to the team lead, and suggest improvement opportunities

Administrative Support

• Assist with credit and debit memo requests as needed
• Support document requests and general administrative needs for Tier 2/3 direct and distribution accounts
• Maintain organized records and documentation to support efficient customer service operations
• Participate in staff meetings to stay current on department updates and share feedback

What You'll Need

• High school diploma or equivalent required; associate degree preferred
• Previous experience in customer service, order entry, administrative support, or related business operations preferred
• Experience with SAP, Salesforce, or similar business systems preferred
• Proficiency in Microsoft Office, including Excel and Outlook

What Will Help You Succeed

• Strong attention to detail and commitment to accuracy
• Solid organizational skills and the ability to maintain clear records
• Effective time management and prioritization
• Clear communication and a customer service orientation
• Ability to work independently and collaborate across teams
• A continuous improvement mindset and openness to automation adoption

The Details

• Type: Temporary (6 months), with potential for extension and future conversion
• Schedule: Monday-Friday, in-office
• Location: Northbrook, IL
• Pay: Approximately $24/hr.-$27/hour, with some flexibility based on experience

If you're organized, accuracy-driven, and ready to contribute to a growing customer care team, we'd love to hear from you.

The base pay range listed reflects what we reasonably expect to offer for this role.

Actual pay may vary based on location, experience, and performance.

Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs and include anything reportable for federal tax purposes.

About Us

Hunter Hamilton is a high-performance professional search firm specializing connecting finance, HR, operations, and legal talent with leading employers.

Hunter Hamilton is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Hunter Hamilton offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Hunter Hamilton is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors.

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