Customer Order Entry Administrator

Staffmark Group; Northbrook (IL); On-site; USD 33,062,000 - 37,195,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plan

Paid time off

Wellness programs

Job summary

Hunter Hamilton is hiring a Customer Order Entry Administrator for the North America Customer Care team in Northbrook, IL. This temporary six-month role involves accurate order entry in SAP, customer master data setup, and supporting automation initiatives with Salesforce and SAP.

You will enter orders quickly, review documentation for accuracy, and help drive process improvements in a detail-oriented environment.

Qualifications

• Proficiency with SAP and Salesforce or similar systems.
• Experience in order entry, customer service, or admin support.
• Proficient with Microsoft Office (Excel/Outlook).

Responsibilities

• Enter direct and distributor orders into SAP within 24–48 hours.
• Create and configure new customer master data in SAP.
• Support automation initiatives by validating data and assisting with Salesforce/SAP integration.
• Provide administrative support for Tier 2/3 accounts and document requests.
• Maintain organized records and participate in team meetings.

Skills

Attention to detail

Organizational skills

Time management

Customer service orientation

Education

High school diploma or equivalent

Associate degree preferred

Tools

SAP

Salesforce

Microsoft Excel

Job description

Customer Order Entry Administrator

Temporary (6 Months, with Potential for Extension and Conversion) | Northbrook, IL | ~$24/hr.-$27/hour (some flexibility based on experience) | Monday-Friday, In-Office

Are you detail-oriented, organized, and looking for a role where accuracy and process improvement really matter? A leading specialty chemical manufacturing company is seeking a Customer Order Entry Administrator to support its North America Customer Care team.

In this role, you'll be a key part of keeping customer orders accurate and moving efficiently - entering orders into SAP, setting up new customer accounts, and helping drive the adoption of order entry automation through Salesforce and SAP. It's a great opportunity for someone who enjoys structured, detail-driven work and wants to play a role in shaping smarter, more efficient processes.

What You'll Do

Order Management

• Manually enter direct and distributor customer orders into SAP accurately and within a 24-48-hour turnaround


• Review purchase orders, pricing, and customer documentation for accuracy and completeness prior to order entry


• Monitor the order entry inbox and prioritize work to meet customer and business needs


• Identify order discrepancies and elevate issues when additional support is needed

Customer Master Data Support

• Create new customer master records in SAP to support new customer acquisition and business growth


• Ensure customer setup is accurate, complete, and aligned with company processes

Order Entry Automation Support

• Identify purchase orders suited for order entry automation


• Support increased adoption of automation through Salesforce and SAP


• Assist with data validation, process feedback, and follow-up on automation initiatives


• Quickly identify and resolve automation errors, or escalare to the team lead, and suggest improvement opportunities

Administrative Support

• Assist with credit and debit memo requests as needed


• Support document requests and general administrative needs for Tier 2/3 direct and distribution accounts


• Maintain organized records and documentation to support efficient customer service operations


• Participate in staff meetings to stay current on department updates and share feedback

What You'll Need

• High school diploma or equivalent required; associate degree preferred


• Previous experience in customer service, order entry, administrative support, or related business operations preferred


• Experience with SAP, Salesforce, or similar business systems preferred


• Proficiency in Microsoft Office, including Excel and Outlook

What Will Help You Succeed

• Strong attention to detail and commitment to accuracy


• Solid organizational skills and the ability to maintain clear records


• Effective time management and prioritization


• Clear communication and a customer service orientation


• Ability to work independently and collaborate across teams


• A continuous improvement mindset and openness to automation adoption

The Details

• Type: Temporary (6 months), with potential for extension and future conversion


• Schedule: Monday-Friday, in-office


• Location: Northbrook, IL


• Pay: Approximately $24/hr.-$27/hour, with some flexibility based on experience

If you're organized, accuracy-driven, and ready to contribute to a growing customer care team, we'd love to hear from you.

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs and include anything reportable for federal tax purposes.

About Us

Hunter Hamilton is a high-performance professional search firm specializing connecting finance, HR, operations, and legal talent with leading employers.

Hunter Hamilton is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Hunter Hamilton offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Hunter Hamilton is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.