Customer Operations & Paperwork Specialist

CarMax Business Services; Milwaukie (OR); On-site; USD 35,000 - 45,000; Full time

Job summary

CarMax Business Services is seeking a dedicated individual in Milwaukie, Oregon, to provide exceptional customer service in a fast-paced environment. This role involves facilitating sales, managing paperwork and cash, and assisting team members and customers. Ideal candidates will possess strong communication skills, organizational abilities, and experience with PC applications. The position may require flexible work schedules and physical activity. Join us to enhance the customer experience in a rewarding team-oriented setting.

Qualifications

• Ability to read, interpret, and transcribe data accurately.
• Speak and listen effectively with customers and team members.
• Maintain confidentiality of records and reports.

Responsibilities

• Assist store personnel in daily functions and customer service.
• Process paperwork for sales and manage cash.
• Mentor new associates on Business Office processes.

Skills

Effective communication

Organizational skills

Customer service

PC skills

Ability to multitask

Tools

Microsoft Excel

Multi-line phone system

Job description

CarMax Business Services is seeking a dedicated individual in Milwaukie, Oregon, to provide exceptional customer service in a fast-paced environment. This role involves facilitating sales, managing paperwork and cash, and assisting team members and customers. Ideal candidates will possess strong communication skills, organizational abilities, and experience with PC applications. The position may require flexible work schedules and physical activity. Join us to enhance the customer experience in a rewarding team-oriented setting.