Cash & Paperwork Specialist - Business Office

CarMax Business Services; Columbus (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services is seeking a Customer Service Associate in Columbus, Ohio. This role is crucial for providing exceptional service, managing cash processes, and assisting in sales transactions. You will work in a fast-paced environment, be responsible for paperwork, mentor new associates, and maintain high standards of customer interaction. Ideal candidates should possess strong organizational and communication skills, with a focus on teamwork and customer satisfaction.

Qualifications

• Ability to read, interpret and transcribe data accurately.
• Use of resources to balance customer and business needs.
• Understanding of numeric filing systems with attention to detail.

Responsibilities

• Assists store personnel and departments with daily functions.
• Processes paperwork associated with sales and auction.
• Mentors new associates on Business Office processes.

Skills

Customer service skills

Organizational skills

Communication skills

Ability to multi-task

PC skills

Tools

Microsoft Excel

Job description

CarMax Business Services is seeking a Customer Service Associate in Columbus, Ohio. This role is crucial for providing exceptional service, managing cash processes, and assisting in sales transactions. You will work in a fast-paced environment, be responsible for paperwork, mentor new associates, and maintain high standards of customer interaction. Ideal candidates should possess strong organizational and communication skills, with a focus on teamwork and customer satisfaction.