Customer Operations Coordinator: Growth & Cross-Functional Impact

Chesapeake Search Partners; Baltimore (MD); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

401(k) profit-sharing program

Competitive benefits

Career growth opportunities

Job summary

Chesapeake Search Partners in Baltimore partners with a leading uniform rental and linen services company to fill a Customer Operations Coordinator role. The position supports Operations and Service leadership, coordinating customer account installations, renewals, and transitions, ensuring timelines and ongoing communication.

The ideal candidate excels at organization, follows through with details, and collaborates across Sales, Service, Finance, Production and Operations to move projects

Qualifications

• 2+ years of experience in customer operations, project coordination, service coordination, logistics, or related field.
• Excellent communication skills and the ability to identify issues, manage priorities, and keep projects on track.
• Experience in uniform/linen rental, logistics, route-based services, or a recurring B2B service environment is a plus.
• Proficiency with Microsoft Excel and other business applications.

Responsibilities

• Coordinate customer account installations.
• Manage contract renewals.
• Oversee customer transitions and cancellations.
• Work cross-functionally with Sales, Service, Finance, Production, and Operations to ensure timelines and clear communication.

Skills

Organizational skills

Communication

Attention to detail

Project coordination

Tools

Microsoft Excel

Business applications

Job description

Chesapeake Search Partners in Baltimore partners with a leading uniform rental and linen services company to fill a Customer Operations Coordinator role. The position supports Operations and Service leadership, coordinating customer account installations, renewals, and transitions, ensuring timelines and ongoing communication.

The ideal candidate excels at organization, follows through with details, and collaborates across Sales, Service, Finance, Production and Operations to move projects