Operations & Data Coordinator — Growth & Impact

TriSearch; Boston (MA); On-site; USD 60,000 - 75,000; Full time

Job summary

PAL Solutions is seeking an organized Operations Coordinator to manage sales administration, order fulfillment, inventory control, imports, and financial activities in the Greater Boston area. The role supports data quality, reporting, and scalable processes to drive growth.

You will collaborate with the General Manager and other leaders to optimize continuous improvement initiatives, coordinate with payroll and service providers, and ensure compliance with internal standards.

Qualifications

• 3+ years of experience in operations, administration, or business coordination.
• Experience in operations management within a sales, service, or technology-driven organization is preferred.
• Strong understanding of business processes, operational efficiency, and continuous improvement.
• Proven proficiency with ERP and CRM systems.
• Advanced Microsoft 365 skills, including Excel, Word, Outlook, and PowerPoint.

Responsibilities

• Coordinate and optimize operational processes across sales administration, order fulfillment, inventory management, and financial administration.
• Manage import operations and logistics for products sourced from Switzerland.
• Maintain accurate product, service, pricing, customer, and installed-base data within ERP and CRM systems.
• Monitor inventory levels and support forecasting to ensure business continuity and customer satisfaction.
• Support financial administration, reporting, payroll coordination, and operational controls.
• Prepare regular business, operational, and financial reports for management and the Board of Directors.
• Manage customer and installed-base databases, ensuring data accuracy and integrity.
• Support recruitment activities, employee administration, and employee engagement initiatives.
• Coordinate with external partners, including payroll and service providers.
• Support the General Manager and Head of PAL Solutions in building and scaling the U.S. organization.
• Ensure compliance with company policies, procedures, and operational standards.

Skills

Operations experience

ERP/CRM proficiency

Microsoft 365 proficiency

Tools

ERP systems

CRM systems

Job description

PAL Solutions is seeking an organized Operations Coordinator to manage sales administration, order fulfillment, inventory control, imports, and financial activities in the Greater Boston area. The role supports data quality, reporting, and scalable processes to drive growth.

You will collaborate with the General Manager and other leaders to optimize continuous improvement initiatives, coordinate with payroll and service providers, and ensure compliance with internal standards.