Customer Onboarding Pro: Accelerate Deployments

myhrabc; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

Cencora, in the US, is seeking a coordinator to support onboarding and order-fulfillment activities within our AmerisourceBergen operations. You will handle kickoff tasks, data verification, and system updates to ensure a smooth onboarding process.

The role requires 1–2 years in related areas, a Bachelor’s degree or equivalent experience, and a collaborative, detail-oriented approach. This is a full-time position with standard business hours.

Qualifications

• 1-2 years of experience in customer onboarding, customer operations, order management, implementation coordination, or a related field required.
• Bachelor's degree in business, operations, information systems, or a related field, or equivalent experience preferred.

Responsibilities

• Coordinates kickoff scheduling, environment readiness, and required access using approved playbooks and service catalogs.
• Collects and verifies customer data, contracts, and technical prerequisites against onboarding checklists and policy thresholds.
• Enters account, entitlement, and configuration details in designated systems per work instructions and role-based permissions.
• Confirms completion of required documentation, approvals, and controls; escalates exceptions with clear notes and evidence.
• Corresponds with customers using approved scripts to explain next steps, capture confirmations, and schedule milestones.
• Records onboarding progress, tickets, and artifacts to maintain traceable, audit-ready work products and handoffs.
• Reports risks, blockers, and customer feedback promptly and proposes minor improvements to templates or steps for review.

Skills

Customer onboarding

Order management

Implementation coordination

Data collection

Education

Bachelor's degree

Job description

Cencora, in the US, is seeking a coordinator to support onboarding and order-fulfillment activities within our AmerisourceBergen operations. You will handle kickoff tasks, data verification, and system updates to ensure a smooth onboarding process.

The role requires 1–2 years in related areas, a Bachelor’s degree or equivalent experience, and a collaborative, detail-oriented approach. This is a full-time position with standard business hours.