Service Advisor: Elevate Customer Experience & Growth

Roswell Toyota; Roswell (NM); On-site; USD 35,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401K retirement savings plan

Vacation time and holidays

Sick leave

Continuing education

Employee discounts and training

Job summary

Roswell Hyundai is seeking a dedicated Service Advisor to join our team. In this role, you will bridge customers with the service department, schedule appointments, review service history, and clearly communicate vehicle maintenance needs and costs to customers.

You will contribute to a positive customer experience, work collaboratively with technicians and advisors, and help ensure timely, accurate estimates in a high-energy environment. We offer benefits and opportunities for growth.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive team-player attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Serve as liaison between customers and the service department.
• Schedule appointments and review service history.
• Relay important information about vehicle maintenance and repairs to customers.
• Provide accurate cost estimates for services and repairs.

Skills

Customer service orientation

Team player

Communication skills

Work ethic

Job description

Roswell Hyundai is seeking a dedicated Service Advisor to join our team. In this role, you will bridge customers with the service department, schedule appointments, review service history, and clearly communicate vehicle maintenance needs and costs to customers.

You will contribute to a positive customer experience, work collaboratively with technicians and advisors, and help ensure timely, accurate estimates in a high-energy environment. We offer benefits and opportunities for growth.