Customer-First Retail Sales Pro

Macy's; King of Prussia (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s is seeking a Retail Selling Colleague who blends selling with warm hospitality to create standout shopping experiences. You’ll understand customer needs, offer personalized recommendations, and connect customers with products and services on the sales floor or in fitting rooms.

Role emphasizes achieving selling goals through customer engagement, teamwork, and strong product knowledge. Full-time and part-time schedules with weekend shifts ensure a dynamic environment where customers feel

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Excellent customer service and ability to build relationships with shoppers.
• Clear communication and collaboration with teammates and supervisors.

Responsibilities

• Greet customers, understand needs, and offer personalized product recommendations.
• Drive sales and meet daily goals through customer engagement and smart selling behaviors.
• Keep the sales floor clean, organized, and welcoming for customers.
• Explain loyalty program benefits and assist customers through checkout with a friendly, sincere approach.

Skills

Flexible availability

Customer service

Communication

Teamwork

Tools

Cash register

Handheld devices

Computers

Job description

Macy’s is seeking a Retail Selling Colleague who blends selling with warm hospitality to create standout shopping experiences. You’ll understand customer needs, offer personalized recommendations, and connect customers with products and services on the sales floor or in fitting rooms.

Role emphasizes achieving selling goals through customer engagement, teamwork, and strong product knowledge. Full-time and part-time schedules with weekend shifts ensure a dynamic environment where customers feel