Customer-First Retail Sales Pro

Poughkeepsiegalleriamall; City of Poughkeepsie (NY); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Eight paid holidays

Career development

Job summary

Macy’s is seeking a Retail Selling Colleague to blend friendly hospitality with effective sales techniques. You will understand customer needs, offer personalized recommendations, and connect them with the right products and services. This role emphasizes warmth, product knowledge, and building customer loyalty.

You’ll help keep the selling space inviting, support achieving sales goals, and contribute to a positive shopping experience for every guest.

Qualifications

• Must be able to work flexible hours including days, evenings, weekends and holidays.
• Excellent customer service and active listening skills.
• Ability to communicate clearly and work well with teammates and supervisors.

Responsibilities

• Greet customers, understand needs, and offer product recommendations.
• Aim to meet or exceed daily sales goals and contribute to store targets.
• Maintain a clean, organized, and welcoming selling space and assist with merchandising.
• Process transactions accurately and handle cash/register operations.

Skills

Flexible availability

Customer service

Communication

Teamwork

Sales-driven

POS knowledge

Tools

POS system

Job description

Macy’s is seeking a Retail Selling Colleague to blend friendly hospitality with effective sales techniques. You will understand customer needs, offer personalized recommendations, and connect them with the right products and services. This role emphasizes warmth, product knowledge, and building customer loyalty.

You’ll help keep the selling space inviting, support achieving sales goals, and contribute to a positive shopping experience for every guest.