Customer-Centric Retail Sales Pro

Macy's, Inc.; Kailua (HI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s, Inc. is hiring a Retail Selling Colleague to blend selling with genuine hospitality, creating standout shopping experiences. You’ll understand customer needs, offer personalized recommendations, and connect them with the right products and services.

This role goes beyond checkout, emphasizing a welcoming, organized, and inviting store environment. You’ll help keep the space tidy, engage customers on the sales floor and in fitting rooms, and contribute to meeting sales goals through

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Review sales goals and stay informed on arrivals and promotions.
• Greet customers, build relationships, and offer personalized recommendations.
• Recover floor and fitting rooms; update signs and pricing; assist merchandise moves.
• Explain loyalty program benefits and ensure customers have what they need.
• Deliver friendly, efficient service and work collaboratively with teammates.

Job description

Macy’s, Inc. is hiring a Retail Selling Colleague to blend selling with genuine hospitality, creating standout shopping experiences. You’ll understand customer needs, offer personalized recommendations, and connect them with the right products and services.

This role goes beyond checkout, emphasizing a welcoming, organized, and inviting store environment. You’ll help keep the space tidy, engage customers on the sales floor and in fitting rooms, and contribute to meeting sales goals through