Customer-Obsessed Retail Sales Leader

KIRKLAND; Orland Park (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

Kirkland's in Orland Park is seeking a Sales Leader who is customer-obsessed with strong product knowledge and presentation skills. You will drive store results by leading the team, modeling exceptional customer service, and ensuring operational excellence.

You will promote loyalty, educate customers on promotions, and uphold Kirkland’s Home Values while managing MOD duties and achieving sales goals.

Qualifications

• High School Diploma or GED; college preferred
• Minimum 1 year management experience in a retail or service industry preferred
• Strong communications skills and customer selling experience required
• Energetic, people and results oriented, with a drive to succeed

Responsibilities

• Leads, supports and values customer selling in both in-store and online shopping experiences
• Leads and supports a customer-obsessed culture that prioritizes selling behaviors
• Understanding your role in sales growth and how you contribute to store profitability
• Has interpersonal savvy to read cues and respond to customers
• Educates customers on loyalty programs, promotions and merchandise to build basket
• Champions Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit

Skills

Customer selling

People leadership

Interpersonal skills

Communication skills

Retail operations

Education

High School Diploma or GED

College preferred

Tools

Point of Sale systems

Job description

Kirkland's in Orland Park is seeking a Sales Leader who is customer-obsessed with strong product knowledge and presentation skills. You will drive store results by leading the team, modeling exceptional customer service, and ensuring operational excellence.

You will promote loyalty, educate customers on promotions, and uphold Kirkland’s Home Values while managing MOD duties and achieving sales goals.