Customer-Obsessed Retail Sales Leader

The Brand House Collective; Brunswick (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Kirkland's is seeking a Sales Leader to drive customer-centric selling in-store and online (ship to store) with strong product knowledge and presentation skills.

You will model excellent customer interactions, support the Store Manager with daily operations, and coach the team to meet store goals while upholding Kirkland’s values of service, care, and teamwork. Availability to work weekends and evenings is required.

Qualifications

• High School Diploma or GED; college preferred
• Minimum 1 year management experience in a retail or service industry
• Strong communications skills and customer selling experience
• Energetic, people and results oriented, competitive with a drive to succeed
• Valid Driver license
• Ability to work weekends, holidays, and evenings
• Ability to read and interpret company directives, handbook, and manuals
• Ability to work a flexible schedule to meet the business needs of the store
• Ability to work independently as well as part of a team
• Must be able to ascend/descend a ladder to retrieve and stock products
• Must be able to stand and move around the store for prolonged periods to greet and assist customers
• Must be able to frequently move merchandise, 50 pounds or more to and from stock room to sales floor
• Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately

Responsibilities

• Leads, supports and values customer selling in both the in store and online shopping experience
• Leads and supports a customer obsessed culture that prioritizes selling behaviors
• Understanding your role in sales growth and how you contribute to store profitability
• Read cues and respond appropriately to every customer to create an exceptional in store experience
• Educates each customer on loyalty programs, current promotions and merchandise assortment
• Supports the company by being a brand ambassador at all times
• Leads by example, supports, and holds team accountable to all company policies and procedures
• Executes Manager on Duty (MOD) responsibilities such as opening/closing procedures and team supervision
• Assists in freight processing, maintaining an organized stockroom and merchandise presentation
• Champions Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit
• Performs other duties as needed

Skills

Strong communications

Customer selling

Retail management

Team leadership

Education

High School Diploma or GED

Job description

Kirkland's is seeking a Sales Leader to drive customer-centric selling in-store and online (ship to store) with strong product knowledge and presentation skills.

You will model excellent customer interactions, support the Store Manager with daily operations, and coach the team to meet store goals while upholding Kirkland’s values of service, care, and teamwork. Availability to work weekends and evenings is required.